All warranty service is subject to the terms of Five9NS Limited Hardware Warranty policy found at Warranty Policy.
Warranty term starts date of shipment.
Warranty status is determined by date of Five9NS’ acknowledged receipt of this form.
Warranty specifically excludes: software/firmware; 3rd party products; problems caused by accident, abuse, misuse, or by the installation of additional hardware/software.
Warranty is voided if product servicing is not performed by Five9NS or Five9NS trained and certified employees.